Privacy Policy & GDPR Information

1. Data Controller

In accordance with Turkish Law No. 6698 on the Protection of Personal Data (KVKK) and applicable data protection regulations, your personal data is processed by ZEIN Uluslararası Taşımacılık ve Lojistik as the data controller.

• Company: ZEIN Uluslararası Taşımacılık ve Lojistik
• Address: Bursa, Türkiye
• E-mail: info@zeinlogistics.com
• Phone: +90 224 895 60 60

2. Data We Collect

When you use our website and fill in the contact form, we collect:

• Identity data: First and last name
• Contact data: E-mail address, phone number
• Business data: Company name, city, country
• Request data: Message content, subject, preferred contact time
• Technical data: IP address (for form security purposes)
• Attachments: Documents uploaded via the contact form

3. Purposes of Processing

• Responding to your inquiries and requests
• Providing information about our logistics services
• Preparing quotations and conducting business discussions
• Fulfilling legal obligations
• Ensuring website security

4. Legal Basis

Your data is processed based on your explicit consent and on the basis of performance of a contract or pre-contractual steps at your request.

5. Third-Party Sharing

• Google reCAPTCHA: Used for form security. Subject to Google's Privacy Policy.
• Legal requirements: Data may be shared with competent authorities when legally required.

6. Retention Period

Attachments are deleted from our servers immediately after your request is processed. E-mail correspondence may be retained for up to 10 years in accordance with Turkish commercial law.

7. Cookie Policy

We use only essential technical cookies. No analytics or marketing cookies are used. Google reCAPTCHA may place third-party cookies on the contact page.

8. Your Rights

You have the right to: access, rectify, erase, restrict processing of, and object to the processing of your personal data. To exercise your rights, contact us at info@zeinlogistics.com.